FAQs
We offer sessions from our five London clinics, at Harley Street, Stratford, Clapham, Belgravia and Monument, as well as online, from the comfort of your home, or in your child’s nursery or school. Accessibility varies between our clinics, so please tell us if you have an access need when you book and we will make sure you are seen somewhere that works for you.
Accessibility varies between our five clinics, so please tell us what you need when you book.
Harley Street: access to the building is via a ramp, with assistance from the reception team. Therapy rooms are available on the ground floor, so please request one when you book if you need an accessible room. There is lift access for small buggies and wheelchair users. Toilets available. No baby changing facilities.
Stratford: step free entrance to the building, via the car park on Water Lane. Therapy rooms are on the first floor, reached by a flight of stairs or by the lift. Toilets and baby changing facilities available.
Clapham: restricted access, via several flights of stairs. Not suitable for wheelchair users. There is a small area at the front entrance of the building for buggies. Toilets available at reception. No baby changing facilities.
Belgravia: restricted access, via several flights of stairs. Not suitable for wheelchair users or for buggies. Toilets available at reception. No baby changing facilities. This site is not suitable for children, so we use it for our adult clients.
Monument: step free entrance to the building. A talking therapies room is available on the ground floor, and other therapy rooms are on upper floors, reached by a flight of stairs or by the lift. Toilets available, and there is a cafe in the building.
Belgravia and Monument are shared therapy spaces, so rooms are subject to availability at the time of booking and we cannot always guarantee an accessible room. Full details for every site are on our clinics page.
An initial assessment is the first time we meet you. This session is tailored to your individual needs and based on information provided on the case history form you are asked to fill in before the session. Typically, initial assessments last 60 minutes and involve a range of assessment methods, such as:
- Parental/client interview
- Observation of the child at play
- Informal, (play-based for children) assessment
- Formal assessment
- Feedback on exactly what the difficulties are and how therapy could help
- Strategies and ideas to take away
We have five London clinics:
Harley Street, 10 Harley Street, London W1G 9PF
Stratford, 22 Deanery Road, London E15 4LP
Clapham, 151-153 Clapham High Street, London SW4 7SS
Belgravia, 7-9 Eccleston Street, London SW1W 9LX
Monument, 36 St Mary at Hill, London EC3R 8DU
Opening hours are Monday to Friday, 8am to 6pm, except Stratford which is 8.30am to 5.45pm. Out of hours and weekend appointments are available for waitlisted clients. Maps, directions and accessibility details for each site are on our clinics page.
Of course! We offer both teletherapy sessions online, as well as overseas therapy.
As therapists, it is important for us to gain a clear, holistic picture of your needs before we can begin therapy. There may be things you might not have considered that will be important for us to know, and it helps us gain a clear picture of you/your child so that we can plan and tailor our therapy to your exact needs. It also provides us with a baseline of your/ the child’s skills and differences on which we can set goals and measure progress.
For paediatric appointments it is useful to bring along your child’s red book, as well as any relevant reports from other professionals they may have seen (e.g. previous speech therapy. audiology, ENT, occupational therapy etc). Plus any educational reports that might be relevant e.g. EHC Plans or nursery / school reports.
It can also be very helpful to bring along a short video of your child communicating naturally in the comfort of their home environment. Although our clinics and therapists are very friendly and welcoming, for some children who might be shy or nervous, they may find it more difficult to communicate how they naturally would at home. This means a video is a very useful tool for our therapists to have a peek at!
For all children we require by law written parental consent for them to be seen, and we cannot carry out an assessment without this. It is also very useful for us to have information prior to the assessment on you or your child’s speech and language needs so that we can plan a tailored, holistic assessment for them. We also required signed Terms and Conditions as part of our own protection.
Not typically, but depending on where and when you wish to be seen and which level of therapist you would like to see, we may have a short waiting list. Please contact us to discuss your needs further.